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Pooya Taghizadeh is a seasoned professional in customer service and quality assurance, currently serving as the Host Engagement Supervisor at Jabama.com since April 2021, after holding the position of Senior Customer Services Quality Assurance. Prior to this role, Pooya worked at Alibaba Travels Co. from June 2015 to April 2021 as a Customer Services Quality Assurance Specialist. Earlier experience includes a position as a Content Specialist at Takhfifan from June 2013 to May 2015, and customer service roles at MTN Irancell and Segal System in 2009 and 2006, respectively.