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Sofie Bernaert has a wealth of experience in the travel and hospitality industry, with a strong background in operational management and customer service. Sofie has held various leadership positions at BCD Travel, demonstrating their expertise in areas such as workforce management, contractual and revenue improvement, and operational efficiency. Sofie also has experience as a leisure and business travel agent, showcasing their versatility in the industry. Sofie holds a Bachelor's degree in Management, Tourism, and Recreation from Katholieke Hogeschool Mechelen. Currently, Sofie is also working as a Flexi Horecamedewerker at J & M Catering.