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Alex Smetana's work experience includes various leadership roles in customer services at IXL Learning, starting from Group Manager in May 2020 to Vice President as of January 2023. Prior to this, Alex served as Chief of Staff for Strategy & Operations at Cisco from February 2020 to April 2020. Before that, Alex held executive roles at Prometheus Group, including Vice President of Project & Product Management from January 2019 to January 2020. In this role, they oversaw project management, product development, and played a key role in company mergers and acquisitions. Alex also served as Implementation and Support Manager from January 2016 to December 2018, where they supervised technical support, implementation activities, and integration of professional services for new acquisitions. They also worked as a Support Manager and Technical Support staff at Prometheus Group. Alex's earlier experience includes working as an Accountant at Brightree from February 2012 to September 2014 and as an Accounting Intern at Global Value Commerce from January 2011 to September 2011.

Alex Smetana obtained a Bachelor of Science degree with a major in Accounting from North Carolina State University. No specific years were mentioned for the duration of this education.