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Matthew James Castronova has a diverse professional background with extensive experience in operations, customer experience, and voice talent production. As the Senior Vice President of Operations, Director of Voice Talent Productions, and Senior Vice President of Customer Experience at IVR Technology Group since January 2010, Matthew has developed a strong reputation in leadership roles. Additionally, Matthew has been involved in TheBassTrap Recording Studio as a Producer, Engineer, Bassist, and Guitarist since August 2007. Prior experience includes a role as an IT Technician Consultant at Family Choice of New York from January 2012 to April 2013.