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Shawn Hickman's work experience includes serving as an Engineer III at iVision from January 2022 to the present. Prior to that, they worked as a Server Administrator at The Ohio State University Wexner Medical Center from September 2017 to February 2022. Shawn also worked at DXC Technology from July 2005 to August 2017, where they were a part of the Service Delivery Team at Citi.

Shawn Hickman graduated from the DeVry Institute of Technology in 1995 with a Bachelor of Science degree in Electronic Engineering Technology. Shawn has additional certifications from Zerto, including ZCP: Enterprise Engineer (Zerto 9), ZCP: Sales, and Zerto Certified Associate, which were obtained in January 2022.