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Ikram A. is currently working as a Network Operations Analyst at ivision since March 2023. Prior to this role, Ikram worked as a Service Desk Technician at Iron Bow Technologies from April 2022 to March 2023, and as a Tech Support at Teleperformance from 2021 to 2022, providing technical assistance for Apple product consumers and supporting client high-speed internet services. Ikram holds an Associate's degree in Information Technology from Northern Virginia Community College and has also completed courses at Udacity and Cisco Networking Academy.