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Omar Shabka's work experience is as follows:

1. Ivanti (2022-present):

- Director, Customer Success EMEA (November 2022-present)

- Director, Strategy, Innovation & Customer Experience (February 2022-March 2023)

2. Salesforce (2014-2020):

- Sr. Director, Customer Innovation (February 2018-December 2020)

- Director, Customer Innovation (July 2014-January 2018)

3. Venda (2005-2014):

- Head of Pre-Sales, EMEA (March 2005-July 2014)

4. BiblioTech Ltd. (1996-2004):

- Founder, Chief Technology Officer (June 1996-December 2004)

5. The George Washington University, Division of Sponsored Research (1993-1996):

- Webmaster & Editor (July 1993-August 1996)

6. Mahler Gallery (1988-1996):

- Co-Founder (April 1988-April 1996)

7. Center for Applied Linguistics (1991-1993):

- Research Associate (March 1991-July 1993)

8. Ghostwriter (1987-1991):

- Co-founder, Managing Partner (January 1987-March 1991)

9. University of the District of Columbia (1989-1990):

- Lecturer (September 1989-December 1990)

10. Wilson High School (1987):

- Teacher, Associate Director, International Studies Program (January 1987-September 1987)

Omar Shabka holds a Bachelor of Arts degree in Literature, cum laude, which they earned from American University in 1984-1985. Omar then pursued a Master of Arts degree in Literature from the same university, completing it in 1986-1988. Additionally, they obtained a Master of Education degree with a specialization in Education from American University during the academic year of 1987-1988. Most recently, in 2020, Omar Shabka received a Certificate in Carbon Taxation from the World Bank Group.