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Channing J. has extensive work experience in the technical support field. They began their career as a Technical Support Engineer at PC-Doctor, Inc. in 2009, where they worked until 2010. From 2010 to 2011, Channing J. served as a Technical Support Team Lead at WestHost. They then moved on to Qqest Software Systems, where they held the position of Technical Support Team Lead from 2011 to 2013. Following that, Channing J. joined LANDesk Software as a Product Support Engineer from 2013 to 2015. In 2015, they returned to PC-Doctor, Inc. as a Support Engineer II, before ultimately transitioning to Ivanti in 2016. At Ivanti, Channing J. has held various roles, including Product Support Engineer Product Lead, Technical Support Manager, Senior Technical Support Manager, Director Technical Support, and currently Senior Director, Technical Support.

Channing J. has a Bachelor's Degree from Weber State University, which was obtained from 2014 to 2015. Prior to that, Channing J. attended Salt Lake Community College and earned an Associate of Science (A.S.) degree from 2011 to 2012. In addition to their formal education, Channing J. has obtained several certifications including Six Sigma White Belt from Six Sigma, Scrum Fundamentals Certified (SFC) from SCRUMstudy - Accreditation Body for Scrum and Agile, KCS v6 Fundamentals Certification from the Consortium for Service Innovation, and Management Skills & Leadership Development from MasterClassManagement.com. The certifications were obtained in various years, with the most recent being in 2023.