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Rodrigo De Leon-Mendoza serves as the Chief Operating Officer at iUNGO since June 2023, overseeing the success strategy for a diverse Services Solution portfolio, including Contact Center and HR Outsourcing. Previously, Rodrigo held the position of Country Director for Teleperformance in Guatemala, managing operational and financial strategies for a workforce of 2500 employees. Additional experience includes senior leadership roles at IntouchCX, Alorica, and Xerox, focusing on operational excellence, client relationship management, and strategic growth across multiple regions. Rodrigo's educational background includes Master's degrees in Human Resources Management and Business Administration, as well as a Bachelor's degree in Marketing and Advertising.