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Jacopo Pesce has extensive work experience in customer service, digital consulting and collaboration. Jacopo started their career in 2008 as a Collaboratore at Mercedes Benz Italy. In 2014, they became a Digital Consultant at Unioncamere - Google Italia. Since 2015, they have been the Customer Support Manager at iubenda, where they are responsible for leading a team of 15 people, coaching and mentoring, setting goals and targets, leading 1-1s and personal development plans, and providing feedback on the customer service process. Jacopo also communicates and coordinates with colleagues and other departments as necessary.

Jacopo Pesce obtained their High School Diploma from Technical School for Surveyors, Brescia in 2007, followed by a Master's degree in Law from Alma Mater Studiorum – Università di Bologna in 2013. Jacopo then obtained a second Master's degree in Law from the University of Amsterdam in 2013.