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Aya Mahmoud started their career in 2016 as a Junior Technical Support Engineer at ASSET Technology Group. Aya worked in this role from July 2016 until October 2017. In November 2017, they transitioned to the role of Software Developer within the same company and worked in this capacity until January 2018. In February 2018, Aya joined ITWORX as a Software Engineer, where they are currently employed.

Aya Mahmoud completed their Bachelor's degree in Computer Engineering at Modern Academy Maadi from 2007 to 2012. In 2015 and 2016, they attended the Information Technology Institute (ITI) to study Web Development and Java. Additionally, they obtained a certification in Vault Platform Administration from Veeva Training Services in January 2023.