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Krunal Patel is an accomplished IT professional with a diverse background in technical support and customer service. Currently serving as a Junior IT Support at ITSM Corporation since January 2022, Krunal is responsible for installing and configuring hardware and software, monitoring systems, and providing support to users. Additionally, Krunal has experience as a Sales Floor Team Member at Woolworths Supermarkets since October 2019, where customer service and inventory management are key responsibilities. Prior experience includes working as an Information Technology System Administrator at Tabula Rasa Leisure Services from August 2016 to May 2018, focusing on support for service delivery teams. Krunal holds a Master of Information and Technology with a focus on Networking and Information Security from CQUniversity and a Bachelor of Technology in Computer Engineering from Jawaharlal Nehru Technological University, complemented by the ECA Professional Year Program.