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Alma Greco has extensive experience in customer service and order management, currently serving as a Customer Solution Specialist at Incredible Technologies since June 2017. Responsibilities include processing orders, managing customer accounts through Salesforce, addressing complex customer issues, and collaborating with various departments to enhance customer outcomes. Previously, Alma held multiple roles at WMS Gaming, including Manager After Sales, where skills in Oracle applications and business process transformation were utilized. Additional experience includes customer service positions at Aurora Medical Center and earlier roles at WMS Gaming, demonstrating a strong foundation in customer interaction and operational efficiency.