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Karol Smus is a proficient Business Analyst with a solid background in the financial and software sectors, currently working at ITSG Global since January 2023. Previous experience includes roles at RITS and Credit Suisse, where responsibilities encompassed collaborating with product owners and stakeholders, documentation preparation, and UAT testing coordination. Karol has also contributed to Aptitude Software, focusing on defining business needs and ensuring clear documentation, while earlier positions at Unit4 spanned from Associate Application Consultant to Senior Support Consultant, providing extensive support for the Agresso ERP system. Karol holds a Master’s degree and Engineer's degree in Computer Science from Wrocław University of Science and Technology.