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Zack Watts has significant experience in the technology industry, holding various leadership positions. Zack currently serves as the Chief Information Officer at ITS since May 2017. Prior to that, Zack founded RoboRapid in April 2018, where they led the company until January 2022. Zack also founded Live Iron, LLC in December 2010, overseeing its operations until September 2017. Furthermore, Zack worked as the Chief Technology Officer at Mortgage Trade from April 2016 to May 2017 and at MortgageTrade at FNC from July 2014 to April 2016. Earlier in their career, they were the Director of Development at CDIT from September 2007 to July 2014. Before that, they were a Senior Software Developer at NVision Solutions, Inc, playing a crucial role in the company's growth. Zack began their career as a Software Developer at PixSell, Inc., where they created software packages, including a NASA-recognized Landsat Data Viewer.

Zack Watts obtained their Bachelor of Science in Computer Science from Mississippi State University, where they studied from 1998 to 2003. In addition to their degree, they have obtained several certifications from Amazon Web Services (AWS), including AWS Certified Machine Learning Specialist, AWS Certified Developer, and AWS Certified Solutions Architect.