Allison Duby is a seasoned professional in customer success management with experience across several prominent companies. Currently serving as a Strategic Customer Success Manager at iTradeNetwork, Inc. since July 2023, Duby focuses on enhancing customer relationships within the perishables supply chain. Prior to this, Duby was an Enterprise Customer Success Manager at Talkdesk, where the emphasis was on optimizing critical customer service processes in the cloud contact center space. With a solid foundation established as a Senior Customer Success Manager at Criteria Corp and earlier roles in customer account management and marketing, Duby has developed a diverse skill set in customer engagement and sales support. Education includes a Bachelor of Science in Marketing from Michigan State University.
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