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Magdalena Noriega is an accomplished Executive Assistant and Customer Experience Manager at Formula Plastics Inc, providing executive support for corporate leadership since March 2020. Previously, Magdalena served as a Program Administrator at Flex, where significant achievements included an 8% increase in sterilizer chamber capacity and the development of work instructions for ERP purchase orders. Additional experience includes roles at the U.S. Department of State managing logistics and redesigning internal webpages, as well as excelling as a Call Center Agent at Telvista Inc by achieving high customer satisfaction rates. Magdalena holds a Bachelor's degree in International Relations and Affairs from UABC and a High School Diploma in Internal Auditing from COBACH Nueva Tijuana.