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Maika Bochnia is a seasoned professional in customer success management with extensive experience across various industries. Currently serving as a Customer Success Manager at itdesign GmbH since December 2022, Maika previously held the same role at Gastfreund GmbH from November 2016 to September 2022, where responsibilities included sales management, client acquisition, and CRM system maintenance. Prior experience includes a position as Junior Project Manager at Proske GmbH, managing events and coordinating external service providers, and self-employed roles in promotion and event support since 2009. Maika began the professional journey with internships at medi bayreuth basketball and Kulmbacher Brauerei AG, focusing on ticketing and administrative support. Education includes a Master's and Bachelor's degree in Business Administration from the University of Bayreuth.