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Teresa Carter currently serves as a Customer Service Supervisor at ITCON Services, a position held since March 2023. Prior to this role, Teresa worked in Client Services at Preferred Benefit Administrators, Inc. for a brief period in early 2023. From February 2021 to February 2023, Teresa was a Loan Partner at The Mortgage Firm, Inc. In the years preceding that, Teresa held the position of Customer Service Manager at Bed Bath & Beyond from September 2018 to February 2021 and at Convergys from August 2009 to August 2018. Teresa's extensive experience in customer service and client relations spans over a decade.