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Michael West's work experience includes positions at various companies. Michael worked as a Senior Sales Executive at ITC Secure from October 2020 onwards, where they provided cyber security solutions to organizations globally. Prior to this, they were a Global Account Manager at Tata Communications from November 2017 to October 2020. Michael also served as the Head of Sales, EMEA at Adaptavist from October 2016 to August 2017, where they focused on Atlassian-based solutions. Michael had a role as a Sales Director at SAP from July 2013 to September 2015, responsible for sales strategy and execution in EMEA & APAC. Additionally, they worked as a Business Development Director at Sybase 365 from September 2006 to December 2010, a National Key Account Manager at Vodafone from May 1999 to September 2006, and a Business Development Manager at Total from March 1993 to May 1999. In the latter role, they were involved in the deregulation of the gas market and played a key role in making AGAS the largest UK Independent Gas Supply Company.

Michael West attended The University of Sheffield from 1985 to 1988, but information about the degree or field of study they pursued at the university is not provided.