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Mike Richards has a diverse work experience spanning several industries. Beginning in 2010, they worked at Capital One as a Manager in the Loyalty and Rewards Management division, where they managed a partner relationship and implemented call center programs. In 2013, Mike founded their own consultancy, WinBiz LLC, where they provided consulting services to small businesses, startups, and non-profits, helping them improve sales strategies and operational efficiencies.

In 2014, Mike joined Genesys, an industry leader in cloud SaaS omnichannel CX and contact management platforms, as a Customer Success Manager. Mike consistently met and exceeded sales quotas and retained all assigned accounts.

From 2015 to 2019, Mike worked at LiveVox as a National Account Director, selling cloud SaaS CX and contact management platforms and securing significant revenue agreements. At Phenom People, where they worked in 2019 and part of 2020, Mike served as a National Account Manager, achieving significant growth in renewal and new business through consultative sales.

Mike's career then took him to CDK Global in 2020, where they worked as a Regional Sales Executive, focusing on strategic accounts and regional management. Mike achieved substantial sales accomplishments during their tenure.

In 2021, Mike joined Acqueon as an Account Director, selling a startup cloud SaaS CX and contact management platform. Mike successfully sold over $1.27 million in new business and renewals.

Most recently, Mike worked at WinBiz LLC from 2022 to 2023 as the President and CEO. Mike provided consulting services to individuals, non-profits, small businesses, and corporations, with a focus on job coaching and business strategies.

Currently, Mike is working at iTalent Digital as an Account Director, responsible for growing relationships with strategic emerging accounts and acquiring new high-value clients.

Mike Richards has a Bachelor's Degree in Marketing from Kansas State University. Mike also holds a certification in Six Sigma Greenbelt, obtained at Capital One. No specific information about the duration or dates of their education or certification is provided.