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Dylan Joseph is a skilled IT professional with extensive experience in network support, project management, and technical troubleshooting. Currently serving as a Senior Network Support Specialist at IT Tech Direct, LLC, Dylan previously held roles as an Information Technology Specialist at CACI International Inc, where responsibilities included providing technical support to over 400 users and maintaining network integrity. As an IT Project Manager at Pacific Atlantic Handling, collaboration with IT and business teams led to the implementation of valuable IT solutions directly with executive leadership. Dylan's background also includes serving as an Airport IT Systems Lead Technician at ServiceTec, where expertise in systems development and deployment was showcased, and as a Desktop Support Technician at Worldwide Flight Services, providing consistent technical support and maintenance for various workstations. Dylan holds an Associate of Applied Science degree in Computer Technology from LaGuardia Community College.