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John Grigoli is an experienced professional with a diverse background in technology coaching, sales, and operational management. Currently serving as a Technology Coach at IT Support Specialists since November 2022, John specializes in providing IT managed solutions to enhance business operations. Previous roles include Sales Professional at Repros Inc., where responsibilities encompassed sales management and project oversight, and Owner of Epic Signs & Graphics, where John developed successful business processes. John has held various positions at The Plain Dealer, including Director of Prepress and Sales Support, and Quality Assurance Manager, demonstrating strong leadership in operational efficiency and quality improvement. Additional experience includes working as a Systems Engineer at ProImage America and managing ad operations at USA TODAY. John's educational credentials include an MBA from Ashland University, a Six Sigma Black Belt and Lean certificate from The Ohio State University, and multiple degrees in print management and technology from Rochester Institute of Technology and Cuyahoga Community College.