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Eric Wallace has been working in the IT industry since 1997. Eric began their career as a Lead Field Service at Synacom, then moved to Technical Support at Microsoft/WebTV in 1999. In 2000, they became Senior IT Manager Regional Infrastructure at Vishay Intertechnology, where they worked with domestic and international IT peers and functional business leaders to minimize impact to operations while improving operations. In 2010, they became a Relationship Manager/Consultant at Cooperative of Independent Business Owners, consulting to help business and consumers. In 2014, they became Principal at Wallace Enterprises, and in 2015 they joined the Advisory Council to Board of Directors at RotaCare Bay Area, Inc. Most recently, in 2020, they became Manager IT at ISSPRO, Inc.

Eric Wallace obtained their Bachelor of Science in Information Technology from the University of Phoenix in 2003, following this with an MBA in Business Management from the same institution in 2006.