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Nicole Ward's work experience includes various roles in prominent companies in the property and real estate industry. Nicole is currently the Head of Portfolio, Office at ISPT, where they are responsible for managing over $10 billion worth of office assets nationally. Their main focus is on operational and investment outcomes, as well as driving improvements in place, precinct, and ESG initiatives. Nicole also serves as a Division Council member at the Property Council of Australia and as a State Committee Member at Housing All Australians. Additionally, Nicole is a Board of Advisors member at the Property Industry Foundation. Prior to their current roles, they held the position of Regional Portfolio Manager (Office) and Victorian State Office Lead at Charter Hall. Before that, they worked as an Associate Director at Macquarie Group and as an Asset Manager at Investa Property Group. Nicole's career in the industry began as a Property Manager at Knight Frank, where they gained valuable experience and won a scholarship program.

Nicole Ward completed their Bachelor of Business degree with a focus on Property at RMIT University from 1996 to 1999. In 2006, they obtained their Real Estate Agents Licence (Vic) from Kaplan Professional.