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Joel Ekstrom has over 15 years of experience in financial aid and student services, currently serving as the Institutional Research & Reporting Coordinator at Isothermal Community College since October 2010. Prior roles at Isothermal include Student Services Counselor & Technology Coordinator and Financial Aid Counselor. Prior experience includes a Financial Aid Counselor position at Western Piedmont Community College and ETSU, as well as Internet Support Representative roles at East Tennessee Network and Citigroup. Joel holds an M.A. in English from East Tennessee State University and a B.A. in English from King University.