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Ben Pokorny has a diverse background in technical support and customer service, currently serving as a Tech Support professional at ISoft Data Systems since September 2022. Prior experience includes managing at Dairy Queen from September 2021 to September 2022, working as a Customer Success Representative at Sprious from February to August 2021, and fulfilling the role of Quality Assurance Analyst at MacPractice from February 2015 to October 2020. At MacPractice, Ben was involved in various QA testing processes within an AGILE environment, contributing to the software development life cycle through systems testing, regression testing, and login throttling. Ben completed education at Metropolitan Community College from 2009 to 2011 and attended Wahoo High School from 2006 to 2009.