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Mia Khalil - Al-Eses is an experienced professional in customer success and digital campaign strategy, currently serving as the Sr. Director of Global Customer Success & Digital Campaign Strategy at Information Security Media Group (ISMG) since January 2018. Previous roles at ISMG include Sr. Director of Global Strategic Accounts & Customer Success, Director of Global Strategic Client Services, and Senior Digital Campaign Manager. Prior to working at ISMG, Mia held the position of B2B Administrative Supervisor & Campaign Manager at a marketing firm and provided tutoring in various subjects from 2007 to 2016. Additional experience includes serving as Shift Supervisor & Marketing Manager at East Village Restaurant. Mia holds a Master's degree in International Diplomacy with a concentration in Cyber Security from Norwich University and a Bachelor of Business Administration in International Management from Pace University. Currently, Mia is pursuing a Master of Science in Management Information Systems at Pace University-New York.