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Malcolm Thomas has extensive work experience in various leadership roles within the IT and retail industry. Malcolm started their career at Unisys as a Sales Manager and then moved on to Softech Computer Services as a Director. Malcolm later joined Island Pacific, where they held various positions, including Head of Sales, General Manager, CEO, Director, and Board Member. During this time, they managed a team of 130 people and successfully negotiated the company's largest project, VOX Retail Group Limited, worth over AUD$20 million. Thomas also worked as the VP/Managing Director Asia Pacific at Retail Pro International before becoming the Chief Executive Officer at Trisoft Technologies Pty Ltd. At Trisoft Technologies, they contracted marketing expertise to develop new business opportunities and achieved significant accomplishments, such as negotiating the company's largest ever POS project in Asia valued at USD$600,000.

Malcolm Thomas earned a Bachelor of Business (B. Bus) degree from the University of Technology Sydney, specializing in Technology, Accounting, Marketing, Commercial Law, and International Markets. Malcolm further pursued a Bachelor of Business (Marketing) degree from the same university, with a focus on Accounting, Marketing, Computer Science, and International Studies.