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Dale M. is a seasoned professional with extensive experience in revenue management and reservations. Currently serving as the Group Revenue and Reservations Manager at Island Outpost since September 2018, Dale M. oversees the Opera Reservations System and implements best practice standards such as competitor analysis and pricing control. Previous roles include Revenue Manager for multiple resorts, Quality Assurance and Training Supervisor at Complete Contract Consulting, and Reservations Coordinator at AMResorts. Educational qualifications include a Bachelor of Applied Science in Finance and Financial Management Services from The University of the West Indies and multiple certifications in reservations and business management. Dale M. is recognized for a strong ability to analyze market trends, manage teams, and improve operational efficiency within the hospitality sector.