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Madhu Sudan is a seasoned professional with extensive experience in project management and business analysis, currently serving as AVP - PMO Supply Chain Systems at Citi since December 2018. In addition to this role, Madhu has been engaged with Sedin Technologies - RailsFactory as a Senior Project Manager / Senior Business Analyst since January 2014 and holds a Senior Business Analyst position at DCKAP Technologies since May 2013. Previous roles include Business Analyst at ISGN, Senior Technical Support Officer at HCL Technologies, Process Lead at Zenta Knowledge Services Pvt Ltd, and Senior Customer Support Executive at Sutherland Global Services. Madhu holds a Bachelor of Engineering in Mechanical from the University of Mysore, obtained between 1997 and 2001, and completed earlier education at Velammal Matriculation Higher Secondary School and Jaigopal Garodia Vivekananda Vidhyalaya in Chennai. Qualifications include CSM and ITIL certifications.