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Dorota Pietrowicz is a seasoned professional with extensive experience in customer service management and administrative roles. Since September 2019, Dorota has been serving as a Customer Service Manager at Naturitas. Additionally, Dorota has been a Mystery Shopper for International Service Check since September 2011, focusing on evaluating service quality. Earlier roles include Supervisora at STD-Multiopción and Sum Talk, and Coordinadora for bershka.com, where responsibilities included team coordination and performance analysis. Dorota's career also encompasses roles in customer service at Bershka and SELLBYTEL Spain, administrative tasks in human resources at Patentes Talgo S.A., and earlier positions in retail and customer reception. Dorota holds a Tecnico Superio en Secretariado degree from IES Poblenou and a Bachillerato from Liceum Polonia.