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Claudia Godoy is a seasoned professional in the IT field, currently serving as a Senior Scrum Master at Isapre Consalud since February 2019, where responsibilities include team facilitation, agile practices implementation, and continuous improvement initiatives. Prior to this role, Claudia held various positions at LAN Airlines from 2006 to 2018, culminating in the role of IT Process Projects Manager, where the focus was on maintaining KPIs and managing incident portfolios. Claudia's expertise also encompasses project management, system maintenance leadership, and technical analysis across multiple IT roles. Educational qualifications include a diploma in Leadership from Pontificia Universidad Católica de Chile and degrees in Civil Industrial Engineering and Execution Engineering in Computing and Informatics from Universidad de Santiago de Chile.