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Charlotte Greenwood possesses extensive experience in retail and merchandising, currently serving as the Head of Retail & Marketing at Isabel Hospice since April 2021. Previously, Charlotte held various roles at Figleaves from November 2012 to February 2021, advancing from Merchandiser to Senior Merchandiser, where responsibilities included managing a multi-product category, setting financial budgets, and leading a team. Prior experience includes merchandising roles at Tesco, where significant sales and profit growth was achieved, and at Mothercare PLC, beginning their career in 2004. Charlotte holds a BSc in Psychology from the University of Warwick and is a qualified Myers Briggs Type Indicator practitioner with ongoing professional development through Opp.com.