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Ida Maziyateke is a seasoned Customer Success Manager with extensive experience in managing and nurturing customer relationships, particularly in the IT and finance sectors. Currently at Isabel Group since March 2021, Ida specializes in ensuring customer satisfaction and identifying upselling opportunities. Prior to this, Ida held similar roles at Odoo and served as a Senior Account Manager at afarax, focusing on key account management and business development. Educationally, Ida holds a Master of Management Science with a specialization in Banking and Finance from Louvain School of Management, along with a Bachelor's degree in Business and Economics from UCLouvain Saint-Louis Bruxelles.