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Tamires Lopes is an experienced Customer Success Manager currently employed at isaac since June 2021 and previously held the title of Analista de CS. Prior to this role, Tamires worked at Liq from June 2020 to June 2021 as Supervisora de atendimento, where responsibilities included managing performance metrics, sales targets, and team feedback processes. Tamires also served as Analista de relacionamento at Cel.Lep Idiomas from June 2019 to April 2020, focusing on lead analysis and multichannel customer service. Earlier experience includes a role in human resources at Management Solutions, where recruitment processes were conducted, and administrative tasks at Eclipse. Tamires began professional career as a recepcionista at Lestilo, handling customer interactions and sales. Tamires holds a degree from Uninove - Universidade Nove de Julho, completed in 2018.