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Pâmela Pinheiro has a diverse work experience spanning multiple companies and roles. Starting in 2005, they worked for Kumon Brasil as an Empresária - Unidade Própria, managing a successful unit with a high rate of student retention. Pâmela also served as a Coordenadora de Franquias e Expansão, where they were responsible for prospecting new units, supporting franchisees, and monitoring performance indicators.

In 2019, Pâmela joined Anhanguera Educacional as a Tutora Educacional, although specific details about this role are not provided.

Moving on to 2019, they began working at Arco Educação as a Consultora Educacional no Programa Pleno, utilizing market analysis and strategic planning to promote socioemotional solutions. Pâmela then transitioned to the role of Coordenadora educacional, leading a team of six consultants and overseeing school profiles and pedagogical proposals.

In 2022, Pâmela joined Arcopay as a Coordenadora de relacionamento com o cliente, focusing on customer relationship management. Currently, they hold the position of Customer Success Team Leader at Isaac.

Pâmela's work experience reflects their expertise in education, customer relationship management, leadership, strategic planning, and market analysis.

Pâmela Pinheiro's education history is as follows:

Pâmela attended FGV - Fundação Getulio Vargas in 2022 and studied Gestão de Relacionamento com o Cliente. Pâmela then pursued a degree in Gestão Escolar at USP - Universidade de São Paulo from 2020 to 2021, with a focus on Educação.

In 2014 to 2016, Pâmela enrolled in a Pós-graduação Lato Sensu - MBA program for Gestão de Pessoas at Faculdade de Campinas. Prior to that, from 2012 to 2013, they obtained a Pós Graduação degree in Psicopedagogia at the same institution.

Pâmela completed their undergraduate studies at Faculdade de Valinhos, where they earned a Bachelor's degree in Administração de Empresas (Administration) from 2004 to 2008.

In addition to their formal education, Pâmela acquired additional certifications. Pâmela obtained a certification in Inteligência Emocional com foco em Liderança Corporativa from Universidade Estadual de Campinas in July 2020. Pâmela also completed a course in Reaprendizagem Criativa offered by Murilo Gun in June 2020. Furthermore, Pâmela completed a Curso de Inteligência Emocional e Financeira at Escola Conquer in April 2020.

It is also mentioned that Pâmela obtained a certification in Liderança, negociação e inteligência emocional; however, information regarding the institution and date is not provided.