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Lois Kinnen has a diverse professional background with extensive experience in education and administration. Currently serving as an Office Assistant IV at Irvine Unified School District since 2019, Kinnen supports case managers in the Career Link Special Education department by managing student services and organizing files, as well as coordinating logistical needs for the department. Previous roles include a Call Center Specialist/Trainer at American Home Remodeling, where Kinnen streamlined training processes, and ownership of Shining Start Tutoring, providing personalized instruction to students of various ages. Kinnen's earlier experience includes substituting in the Tustin Unified School District and supervising employee services at Beckman Instruments. Kinnen holds a Bachelor of Arts in Business with a marketing emphasis from California State University, Fullerton, and an Associate of Arts in Business Administration and Secretarial Administration from Cypress College.