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Ramy AboElMakarem is an experienced logistics and operations professional with a comprehensive background in managing supply chains and customer service within prominent organizations. Currently serving as Middle Mile Manager at Bosta, Ramy has successfully promoted logistics coordinators and launched a new warehouse project. Previous roles at Amazon included TOM Supervisor and Logistics Supervisor, where significant operational improvements were achieved. Additional experience includes leadership positions in operations and sales at Ready Apps LLC and Hatolna.com, customer service supervision at Vodafone, and early career roles focused on customer satisfaction. Ramy holds a Bachelor's degree in Social Works from the University of Social Works, acquired from 2005 to 2009.