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Jamie M Smith is a seasoned professional with extensive experience in customer success and digital marketing. Currently serving as the Manager of Digital Customer Success at Iron Mountain since March 2023 and as the Founder of Mountainview Content Agency since January 2023, Jamie has demonstrated a strong capability in leadership and customer engagement. Previously held positions include Creative Content Manager at Kelly-Mincks, where responsibilities encompassed marketing material development and rebranding, and Customer Success Manager at Conversica, achieving significant revenue growth. Jamie's career also features roles at Wood Stone Corporation, managing customer experience departments, and earlier experience in sales and marketing at Purple Smile Wines. Jamie holds a Bachelor of Business Administration in Marketing from Western Washington University and an Associate Degree in Business from Whatcom Community College.