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Fatima Shields is a dedicated professional with diverse experience in sales solutions, customer service, and community coordination. Currently serving as a Sales Solutions Expert at iRobot since September 2022, Fatima focuses on brand familiarity, quality control, and customer satisfaction. Previous roles include Resident Services Coordinator at the NYC Department of Health and Mental Hygiene, where analytical guidance was provided during COVID-19, and Community Associate at the DCU FinTech Innovation Center, responsible for marketing and event documentation. Fatima's background also includes roles at Whole Foods Market, Robert F. Kennedy Children's Action Corps, and Care 2 Communities, highlighting skills in communication, event planning, and customer relationship management. Fatima holds a Bachelor's degree in Management with a focus on Sustainable Business Practice, as well as a Bachelor of Business Administration from the University of Massachusetts Amherst.