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Jonathan Martin is an experienced professional in the financial services sector, currently serving as Senior Manager in Sales Governance & Operations at Irish Life since December 2017, with prior roles including Sales Excellence Manager and Compliance Manager within the same company. Jonathan's extensive career includes a tenure at permanent tsb from May 2004 to December 2017 as Retail Operations Manager and Branch Manager, focusing on compliance, team management, and customer relationship building. Initial experience includes an internship at ESB from May 2002 to September 2003. Academic credentials consist of a Bachelor of Financial Services and multiple professional certifications in compliance and risk management from University College Dublin.