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Richard Peel is an accomplished IT professional with extensive experience in infrastructure management and support. Currently serving as IT Design & Implementation Manager at IRIS Software Group since May 2022, Richard previously held the position of Lead IT Infrastructure Design Engineer within the same company from May 2020 to March 2022. Prior roles include Senior Network & Infrastructure Analyst at Welcom Digital, Head of Infrastructure at Advanced Supply Chain, and various desktop support positions in Australia and the UK. Richard's expertise encompasses all areas of IT infrastructure, providing 2nd and 3rd line support and managing IT teams to ensure high service standards. Richard's career began with a role as Helpdesk Analyst at NG Bailey IT Services, and education was completed at Tong Secondary from 2001 to 2003.