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Neal Zeleznak is a Data Analyst at IRIS CRM since February 2021, specializing in SaaS implementations for the Residuals component and serving as a subject matter expert within the IRIS Support team. Responsibilities include solving residual calculation issues, developing and verifying mathematical formulas, logging software issues, and conducting data analyses for prospective clients. Prior experience includes roles as a Client Support Analyst at Frontline Education, where client satisfaction was maintained above 95%, and various positions in valuation and analysis at Houlihan Capital and Gordon Brothers. Neal holds a Bachelor of Science in Accounting and Finance from DePaul University and an Associate of Arts in Accounting and Economics from the College of DuPage.