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Alfonso A. has extensive work experience in the technology and communications industry. Alfonso started their career in 2003 at Time Warner Cable, where they held multiple roles including Quality Assurance Technician, Corporate Support Services Tier 1 Analyst, Technical Analyst, Video Engineer I, and Content Operations Support Manager. In 2015, Alfonso joined Charter Communications as a Sr. Engineer. Alfonso then moved on to work at Irdeto in 2017 as a Service Delivery Manager.

Alfonso A. attended ECPI College of Technology from 2006 to 2009, where they earned an A.A.S. degree in Computer and Information Science. Alfonso then went on to attend Strayer University from 2010 to 2012, obtaining a Bachelors of Science degree in Information Systems. Additionally, Alfonso A. received several certifications, including "Creating Splunk 6.3 Knowledge Objects" from Splunk University in March 2016, "Searching and Reporting with Splunk 6" from Splunk University in January 2016, "Using Splunk 6" from Splunk University in November 2015, "NTS-2001-1: Nimble Introduction and Administration" from Nimble Storage in October 2015, and "Kepner-Tregoe Resolve(SM)" from Kepner-Tregoe in June 2012.