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Lucille Goodnow has over 20 years of work experience in various roles related to channels, marketing, and sales. Lucille was the Head of Channels, North America at IR since 2023 and previously served as the North America Channel Manager at the same company since 2009. Prior to IR, they worked as the Director of Marketing and Sales at Matrix Technologies from 2001 to 2009. Lucille also held the position of Channel Account Manager at Avaya from 1998 to 2001.

Lucille Goodnow's education history includes pursuing a Bachelor of Science (BS) in Criminal Justice and Behavioral Sciences from John Jay College (CUNY). Additionally, they attended Villanova University, though no specific degree or field of study is mentioned.