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Sonia Rosario possesses over two decades of experience in operations management, currently serving as Senior Director of Operations at iQor since November 2010, following prior roles as Director of Operations and Operations Manager within the same organization. Before joining iQor, Sonia was a Manager at The Receivable Management Services Corporation (RMS) from July 2001 to November 2010. Sonia holds an Associate's Degree in Business Management from Northampton Community College, earned between 1998 and 2001.