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Kelly Gadden has held various positions throughout their work experience. Kelly started their career in 1992 as an Operations Manager at Maintenance Resources / Maintenance Services, Inc., where they worked until 2000. From 2001 to 2010, they worked at QWEST COMMUNICATIONS CORP in roles such as Customer Service Escalation Manager and Sales and Service Consultant. From 2011 to 2012, they worked as a Sales and Service Consultant at CenturyLink, and then as a Service Manager at Integra in 2012. Kelly then moved on to Maintenance Resources / Maintenance Services, Inc. as a Human Resources Manager from 2007 to 2010. In 2013, they worked as a Senior Account Executive at Maintenance Resources / Maintenance Services, Inc. before joining Integra as a Customer Account Manager from 2013 to 2015. Finally, they worked as an Inside Channel Manager at CenturyLink from 2015 to 2018, and is currently working as a Business Development Manager at IQ Wired since 2018.

Kelly Gadden completed coursework toward an Associates Degree in Culinary Arts/Chef Training at Johnson & Wales University from 2000 to 2001. In 1999, they also completed coursework toward an Associate's degree in Culinary Arts/Chef Training at The Art Institutes. Kelly also pursued coursework toward an Undergraduate degree in Elementary Education and Teaching at the University of Nebraska-Lincoln.

In terms of additional certifications, Kelly obtained the (CASS) Convergence Application Sales Specialist certification from Convergence Technologies Training by TechnologyUS in 2014. The obtained month is not specified. Kelly also has a (CNAS) Convergence Networking Application Specialist certification from Convergence Technology Training by TechnologyUS, but the year of obtaining it is not provided.