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Brendan Ma is a Technical Customer Support Manager at IPSI, with a strong background in technical support roles across notable companies such as mx51 and Payment Express. Since January 2020, Brendan has excelled in managing customer inquiries and ensuring seamless transaction experiences. Previous roles include Technical Support Engineer at mx51 and Technical Support Analyst at Payment Express, where Brendan was responsible for providing frontline technical assistance and guiding new team members. Brendan holds a Bachelor of Science in Information Technology from the University of Technology Sydney and has foundational education from the University of Sydney and Bossley Park High School.