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Wong Lli Lli has extensive experience in technical support and system engineering, currently serving as a Technical Support Engineer at IP SERVERONE SOLUTIONS SDN BHD since September 2017, providing service to clients in Malaysia and Singapore. Previous professional roles include Junior System Engineer at wizlynx group, with responsibilities in product knowledge and support across multiple technologies, and various positions involving technical and operational expertise in LED manufacturing and installation. Educational qualifications include a Master’s degree in Cybersecurity from the National University of Malaysia and a Bachelor's degree in Information Technology and Network Computing from Open University Malaysia, along with multiple certifications in related fields.